Most people understand the importance of ensuring that a Will is in place to secure the safe passage of property to loved ones when they die. Appointing trusted people, called Executors, to manage this will be made and a degree of peace of mind will be gained. However, we also need to consider appointing people, called Attorneys, to manage our financial affairs whilst we are still alive but unable or unwilling to manage ourselves.
The reasons why we might not be able to act for ourselves can vary widely. We may become physically or mentally incapacitated in later life and it is sad fact that as most of us live longer than would previously have been expected, for many of us, we live longer in poor health. Not being able to deal with our own finances in later life and not being able to make decisions about the kind of care and medical interventions we require means appointing people in advance is more important than ever before.
Failing to appoint trusted people as Attorneys on a document called a Lasting Power of Attorney places family and other loved ones in a very position; having to rely upon an application to the courts which is expensive and time-consuming. Such an application is for the appointment of a Deputy. This sees the courts in control of personal matters making decisions that not always concur with your or your families wishes. This also sees you negatively affected at a time of already heightened stress and worry. Avoiding these problems is easy but does require you to consider, sometimes fairly difficult matters whilst you are fit and healthy. Since the incorporation of Lasting Power of Attorney documents in 2007 it is recommended that separate documents are drafted covering two vitally important areas; Property and Financial Affairs – enabling your Attorneys to deal with your property and money; to pay bills etc and Health and Welfare – your Attorneys can make decisions about where you receive care and what sort of life-sustaining treatment you do, or don’t receive.
Both documents are equally important. Fortis can provide further information and guide you through the decision making maze and removing what may seem like complicated hurdles.
This video which featured on The One Show highlights the effects of not putting adequate plans in place, the additional financial costs which might be incurred and how must pressure it can put on loved ones.
If you'd like our brochure about Lasting Powers of Attorney, please complete the contact form below and we'll provide more information.
Peace of mind starts with a conversation.
The team at Fortis Law see thousands of clients every year and sadly, sometimes, but very rarely a client isn’t entirely satisfied. In the event that you’re not totally satisfied with the service you have received from our team, we would like to hear about it so that we can evaluate matters and improve the service we offer.
Who should you speak to?
If you would like to discuss your complaint with a member of our team, then please contact us on 01543 747010 and ask to speak with Craig Copley. Craig may be able to sort the problem out straight away. If he can’t, he will encourage you to submit a formal complaint.
What is a formal complaint?
We acknowledge that any expression of dissatisfaction deserves looking into and will require a prompt response. If, after speaking to Craig you would like to submit a formal complaint, please put your complaint in writing to Fortis Law, Spear House, Cobbett Road, Burntwood, WS7 3GL for the attention of our Client Care Manager. We would ask that you provide as much information as possible so that we can investigate matters. Please include a case reference, details about what your complaint is, and what you consider to be a satisfactory resolution.
We will send an acknowledgement of your complaint in writing within 14 days. Our Client Care Manager will review matters, and a formal response will be provided with our findings and our suggested resolution with 28 days from receipt of the complaint.
If you are still not satisfied with the outcome of the complaint, you may wish to escalate your complaint to the Directors of Fortis Law. In which instance, a Director will personally look into the nature of your complaint and try their best to resolve it.
If the solution provided by the Director is still not sufficient, you are free to raise your complaint to an independent adjudicator for arbitration.
Last updated: (April 1st 2019)
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Last updated: (1st April 2019)
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